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Navigating Difficult Conversations with Coworkers

When
06/16/2023
10:00 AM - 11:06 AM
Location
Webinar-ACPEN

Registration

Member – $39.00
Non-Member – $59.00

Register

Conflict is inevitable whenever you have more than one person working together. But conflict doesn't have to be a bad thing. In fact, it's through conflict that some of the most productive conversations, changes, and innovations can occur in organizations...when they're navigated through effective communication. This workshop is designed to help you more strategically approach difficult conversations in the workplace and will arm you with both an understanding of how our minds approach these tough conversations and tools that you can use to approach these conversations more impactfully.

Learning Objectives:

Understand the direction of your communication and how that impacts how you communicate during difficult situations
Learn a three-step methodology for framing your messaging to help you better navigate almost any difficult conversation
Gain insights on the role that conflict plays in an organization and how to use it to your advantage

Key Topics:

Communication
Negotiation
Conflict
Persuasion
Management
Leadership

Designed for: Business Professionals

Level: All Levels

Instructor: Jill Schiefelbein

Developer: Jill Schiefelbein

CPE Credits: 1

Area(s) of Study: Communications and Marketing - Non-technical

Prerequisite: None

Visit Us:

3100 South Columbia Road
Suite 500
Grand Forks, ND 58201

Contact Us:

(701) 775-7111
or (877) 637-2727
Email: info@ndcpas.org

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