MNCPA B&I Leadership Series: Giving and Receiving the Gift of Feedback

Feedback is essential to our personal and professional development. But the perception of feedback tends to make the receiver feel defensive, and the sender seem abrasive. Discover why feedback is a gift and learn how to deliver and receive it so you can encourage growth in yourself and your team.

Who should take this program?

Business and industry managers and staff in new leadership positions or expected to move into leadership positions soon; this series is also relevant to anyone who wants to refresh their leadership skills

Major subjects

• Three types of feedback
• How to listen to, accept and respond to feedback graciously
• Barriers and blind spots when receiving feedback
• Techniques to provide non-offensive feedback and constructive criticism that encourages others to work on their opportunities with enthusiasm and empowerment

Learning objective(s)

• Identify the three types of feedback and when to use each
• Recall the barriers and blind spots in receiving feedback
• Recognize the steps to delivering constructive feedback

CPE Credits: 2
Area of Study: Personal Development

Instructors: Jennifer Elder