Surgent's Business Writing: Professional & Effective Emails

Good writing is good business. Studies show that the average business worker receives 121 emails per day. That’s a lot of emails. Are your emails effective? Are they being read? Are they professional and tone-smart? In this course, you will learn techniques and skills to get your emails to stand out and improve their effectiveness and professionalism.

Major Topics:

Objectives:

• Organize thoughts to create purposeful, clear, and concise writing
  
• Understand how to write for your reader
  
• Practice applying techniques for writing more efficient, readable, outcome-focused emails
  
• Use an appropriate tone and professionalism in business communications
  
• Plan for continued improvement and apply learned skills

Level: Basic

Instructor: Margaret Uhrich

CPE Credits: 2

Area of Study:  Personal Development (2)

Prerequisite: None