Join Renew Advertise Directory
Customer Service is moving to Customer Experience, and modern firms must keep up with their clients, or fail at sustainability. Competition is no longer just down the street. Clients are demanding more value, and wanting a shift from reactive reporting to real time services. In the future, the customer experience will be measured by value, contribution, impact and sustainability.
Designed For: Professionals in a leadership, supervisory or managerial position.
Instructor: Karl Ahlrichs
CPE Credits: 1
Area of Study: Communications and Marketing
3100 South Columbia RoadSuite 500Grand Forks, ND 58201
(701) 775-7111or (877) 637-2727 Email: email@example.com